I am a very busy search marketer. Besides running a full service search marketing agency, I write for 7 blogs on a regular basis, manage 3 directories, follow a little over 100 blogs in my RSS reader, am very active on Twitter, am active discovering and bookmarking content on StumbleUpon, Reddit, Mixx, Sphinn and various other social news and bookmarking sites, respond to all RFPs and am still the liaison for all our clients (a full time job in and of itself).
So how do I maintain this rigorous daily schedule while not losing my sanity in the process? Here are a few tips that help me to stay productive which I also presented in a session by the same title of this post at SMX West 2009.
Routine
Start the Day With Email, Bloglines and Twitter
The very first element to staying productive each day is to have a routine. I understand that routines can be very boring and lack spontaneity, but ‘some’ routine is necessary if you want to stay focused.
Once I’m in the office and the coffee is brewing (can’t forget the most important part of the day), the very first tasks I deal with are email and new RSS feeds.
I actually run all email on my laptop through Outlook Express, so with my laptop next to my desktop PC monitor, I am simultaneously checking email as well as sifting through new blog content in Bloglines.
With regards to email, I am of course deleting all the unwanted spam and garbage but also take the opportunity to respond to stuff that can be taken care of quickly. For example, editing or deleting blog comments, answering a client’s quick question or filing a response from someone that requires no response on my part.
As far as new blog posts, I have learned how to sift through posts very quickly. By categorizing feeds (more later), I can quickly sift through all new feeds and mark those I want to read and/or bookmark as well as those that might provide ideas for blog content on one of our blogs.
I might add that during this process, I click on the TwitterFox icon in the status bar of Firefox to clear all unread Twitter posts from the last time I left my PC. I do quickly check for any DMs or @ replies but there is no way I’m going to spend time trying to catch up on everything I missed while offline. Often there are 100 or more new ‘tweets’ which would take way too much time to skim through. Therefore I like to start off each day fresh with regards to Twitter stuff.
This process takes me anywhere from a half hour to an hour, depending on the volume of new emails and blog posts.
Writing New Blog Posts
After I have dealt with email and Bloglines (at least initially), I will then take some time to write some posts. Five of the seven blogs I write for include news coverage related to their specific industries. They are therefore more dependent on actual news occurring.
So after coming across various ‘newsworthy’ items in Bloglines that I want to write about and having already opened those items up in separate tabs within Firefox, I then take the time to read through each item and write a post related to it.
Items could include some piece of Disney news for our Disney blog, or a local event in the community I live in for our Anthem Business Directory, or something stupid that some did for our Dipnoid blog, and yes even from time to time, something in the search industry I want to write about (I don’t attempt to cover ALL search news).
Blog posts that center around a creative idea or research can be scheduled any time but newsworthy items need to be posted almost as soon as they happen. That is why I like to get this out of the way directly after dealing with email and actually discovering the news items.
That is not to say that newsworthy items do not happen throughout the day that sometimes require me to stop everything I’m doing in order to throw up a quick post about the item.
Everything Else
The remainder of my day will consist of multiple tasks including working on client projects, dealing with clients, responding to RFPs, dealing with finances, developing new business, managing employee tasks, running errands, among many other things. And during all this, I still try to stay on top of new emails, new RSS feeds pouring into Bloglines and Twitter.
All in all, it makes for full and busy days.
I use Outlook Express to handle all my email. While I like Outlook to manage contacts, I prefer the simplicity of Outlook Express to manage the massive amount of email I deal with on a day to day basis. In fact, I’d say I am very dependent on Outlook Express at least to keep track of all the communication that is going on between myself and clients, prospective clients, employees, colleagues, friends, events and even new business development.
One of the key factors that helps me manage email with Outlook Express is to utilize categories in which I can place every piece of email that is pending. By ‘pending’ I mean something that is unfinished.
Once a piece of email is no longer useful, it is either deleted or filed away (saved) on the hard drive. In most cases, I always save every piece of correspondence between myself and clients as you often have to revert back to these in those pesky “he said, she said” occurrences. At the same time I don’t want hundreds and hundreds of pieces of email bogging down Outlook Express, so as soon as they are no longer pending, they are out of there.
My categorical structure looks something like this:
Inbox
- Pending
Clients
- Complete Projects
– Client Folder - Current Projects
– Client Folder - SEM Maintenance
– Client Folder
Hot Prospects
- Advertising/Lead Gen
– Hot
– Leads
– Processing
– Shelved - HD
– Hot
– Leads
– Processing
– Shelved - SearchRank- Hot
– Hot
– Leads
– Processing
– Shelved
SEM Maintenance
This & That
- Conferences & Meet-ups
– SMX West
– SEMpdx SearchFest - Copyright Infringement
– Copyright Infringer Folder - Travel
- Etc.
Most folder names are self explanatory but I will add that the “Clients,” “Hot Prospects” and “SEM Maintenance” all deal with clients or prospects. “Clients” obviously deals with existing clients whereas “Hot Prospects” are new leads. “SEM Maintenance” is where I store the emails that go out monthly to each client in which we are performing some type of campaign maintenance for them.
One final note on email and that is to make sure you back up religiously. I use a piece of desktop software called Outlook Express Backup Genie (http://www.amicutilities.com/outlook-express-backup/) and try to make sure I back up all email at least once a week. The software is free to try for 15 days but afterwards costs $39.95.
Social Bookmarking
There are three forms of social bookmarking I engage in. 1.) I bookmark stuff that I find interesting either through personal discovery such as Bloglines or Twitter; 2.) I bookmark stuff that people ask me to bookmark; 3.) I bookmark our own pieces.
At times this can get a bit overwhelming.
One thing I do not do is to frequent blogs. That is to say that I am not constantly visiting blogs to discover content that interest me. Instead I use Bloglines, a free RSS reader owned by Ask Search. Bloglines allows me to subscribe to as many blog feeds as I want (currently 111) and then categorize them into areas of interest.
Here is how my category structure looks like right now:
- Anthem (feeds related to the community I live in)
- Christian Stuff
- Disney/Amusement Parks
- General News
- Affiliate/Contextual
- Blogging
- Conferences
- Search Engines (official blogs of search engines)
- Search/Social Media News (Search Engine Land, Mashable, TechCrunch, etc.)
- SEM/SMM (individual bloggers I follow)
- Social News & Forums
- Client (feeds from client’s blogs)
- Company Blogs (feeds from our own blogs)
- Friends (personal blogs)
- Yahoo Answers (several Yahoo Answer “Open Question” feeds)
Having every blog I follow in specific categories allows me to skim through what is most important to me first. For example, I might check the “Search/Social Media News” and “SEM/SMM” first if I’m looking to beat others to the punch in submitting good content to Sphinn.
Another thing I do it try to limit my activity on social sites. I am pretty active on Twitter, Sphinn, Mixx and StumbleUpon. Besides that, I am very selective about where I decide to spend time.
Facebook for example can be a huge time waste so besides having blog feeds and Twitter feeds auto-posting, I spend hardly anytime at Facebook at all.
Furthermore I do not try to bookmark content at every imaginable social news and media site. I select what I feel will be the most appropriate sites and submit to them.
If you are the kind that desires to submit to multiple sits but want to save time doing it, SocialMarker is a free service designed to reduce the time and effort needed to socially bookmark a website. It includes all the popular social bookmarking and news sites (over 30 in all) and allows you to pick and choose which ones you want to submit to.
Besides email, Twitter can literally be one of the biggest time wasters if you do not learn how to use it properly. Now I consider myself to be a pretty active Twitter user. I am constantly monitoring my “Friend’s Timeline” and respond or interact when I feel I have something to add.
What I don’t do is have the Twitter web page constantly open in my browser. Instead I use TwitterFox which is a Firefox plug-in when on my PC and TwitterBerry for my Blackberry when I am away from my PC.
TwitterFox adds a small icon to the status bar of Firefox and allows you to designate how often you want it to grab new tweets. There are options for 3, 5, 10, 15, 20 and 30 minutes. You can even have a sound played when new tweets arrive.
If you look at my timeline, you will see that pretty much every tweet I post comes from TwitterFox or Twitterberry. I find it a very easy way to stop what I’m doing, select the icon and skim through the latest tweets as well as post something myself directly from the application.
RFPs
Some of my peeps have commented that they love responding to RFPs. I can see their point in the fact that they create the opportunity to acquire new business. I like them in this manner but actually responding to them is something I don’t look forward to, mostly because it is so time-consuming.
And while I give each and every RFP that comes into my Inbox careful consideration (i.e. listen to their goals and needs, evaluate their site and current visibility or lack thereof), I am always trying to reduce the amount of time I spend responding to them.
One thing I have done over time is to create multiple “form letters.” I have a standard “form letter” that I use specifically for RFPs which I add to the email by using the “Insert from file” function and pulling from a text file. I then use “add-in” text files for various things such as proposing a SEO strategy or providing different methods and pricing on link building services.
With the use of these form letters, besides the time I spend evaluating the prospects site, I can provide a detailed response to their proposal in 5 minutes or less. It didn’t use to be that way and even now if I find a better way to “say” something or define a service, I am constantly adding and/or updating my library of form letters stored as text files.
By the way, I don’t limit this technique to just RFPs but use standardized form letters in a variety of situations where you are repeating information over and over again. It is a huge time-saver compared to writing everything from scratch.
SEM Campaign Management
With 2 business sites, 7 blogs, and 3 directories to manage, it is difficult to find time to work on these, not to mention the countless additional internal projects we have brewing. You either allow client work to suffer or your own stuff is constantly being placed on the backburner.
One thing we have done to ensure we have time each and every month to work on our own projects is to make sure that all scheduled client work is complete by the 20th of each month. This gives us a whole week (sometimes more) to work on our own projects, develop new projects or business or do nothing. For example, we completed all client work this last December by the 19th and were able to take the next 2 weeks off.
Sure we will still respond to RFPs and client concerns but we aren’t working on regular maintenance type of stuff which has freed up a lot of time to make progress on internal projects.
A Few Things To Remember
So in conclusion…
- Have some kind of routine
- Deal with email wisely
- Be selective when social bookmarking
- Make Twitter beneficial and not a time waster
- Simplify the RFP process
- Leave room for “yourself” when scheduling maintenance tasks.
This is a great little system you have going here. I might have to take a page out of your book.
Great post and thanks for the insight. I start my day with the usual 30 min to 1 hour going through all my email & spam. Then 30-60 min checking Analytic stats and ranking reports. Then on to client work…
Great System you have here ,but the best part is the picture that you post here ,the second one
* Get out of bed
* Make coffee
…
Great post and thanks
I now work from home & getting myself organized, motivated and managing my work is a struggle.
It is even more embarrassing in that I was previously a Project Manager within a company so was used to organizing and managing a large team.
Setting myself deadlines (& suitable rewards!) is the way I have found to insure I make the best use of the my time. Hopefully one day I will be in a position to allow me to delegate again!
Ken
Yap, it’s well known, but it’s funny how fast we forgot all those tips and we need to refresh our memory.
I can’t believe based on your described responsibilities that you are one person – impossible. My solution would be to get an assistant or two. But you are right – focus and discipline are key
Thanks much for this summarizing of your online life. I have one more thing that I do – I have set up a google alert for topics of my interest. works well for me.
-Joe
Make your bookmarks available on multiple computers and access them from any computer hooked up to the internet… Make your favorite websites and web pages available, with comment… This is a good way to promote your own business website to the millions of people that use these sites…
Great article David. I’m sure a lot of people reading your blog are in a similar situation…so much to get done, yet so little time to fit it all in. If you don’t stay focused, it is far too easy to get distracted by unimportant tasks. I am taking another shot at working from home and I am still working at establishing a consistent routine. I find the biggest challenge is prioritizing everything you have to do.
One thing I do to stay more focused is to outsource some of the more mundane tasks. That way I don’t get burnt out doing work that I don’t like. Knowing that other people are working on my sites too gives me extra motivation to keep up with their efforts.
David,
Great post here. I – much like you and many other SEOs – am burried with work. I spend far too much time with my email too, and can totally relate to finding it hard to find time for client work.
I’m a bit of a perfectionist with some things, so if I just make a to-do list and try to do everything on the list I’ll never get to most things. I did this for years and something always suffered. Thus, time for a change.
Here’s my new kick… not sure if it is actually working for me yet though 🙂
1) I create blocks of time in my day and really in my week. Each client has a block of time each week. Its not limited to that, but rather this is my way of ensuring that we’ll always do “something” for each client and no one will get left behind. Before we did this someone was always getting pushed to the back burner. We also reserve blocks for our own projects so we know they at least get 5 hours a week of my time. I’d like to give them more, they need more, but at least I know they’ll get 5 hours every week for sure. Previously they were usually get no time b/c they just never made it high enough on the to-do list.
2) I start my workday very early so that there are a couple of hours in the morning when I can get work done and the stream of emails hasn’t yet started. There are no phone calls. My clients and everyone else are still sleeping. This is my most productive time of the day.
Hi David.. Iam surprised by seeing your managerial skills. Your information about TwitterFox is very informative. I too use outlook express which is really better as you said. Thanks for sharing this article with us..
Your online life is kinda interesting and you know what it somehow similar to mine as well so maybe i am one of the readers who loved reading your article and know that its true as i experienced most of the things myself too 🙂
Well these are some good productivity tips and i myself tried social bookmarking and i think that’s the best one for marketing and promotion purposes. It surely helps in getting good backlinks and visitors for me.
Thanks
Great article with lots of information… StumbleUpon is one of the most popular of the social bookmarking sites which is both powerful and easy to use… Digg works very much like StumbleUpon in that users are allowed to push up the ratings for a particular site so that it reaches the front page….